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Frequently Asked Questions

FAQ...


How are your products finished?
All of the product graphics are applied by screen printing, vinyl application, or embroidering and are finished with local resources in the USA.

Do you accept third party designs?
No, all of our designs are Saabkyle04 originals. All designs are copyright protected.


SHIPPING...


How long does it take to receive my products?
Standard shipping for orders in the contiguous US takes 5-10 business days, perhaps less depending on the location. Some items, such as youth sizes, and extended sizes may take up to 15 business days due to special ordering. A tracking number will be provided AFTER it is shipped via paypal to the email address you provided with your order. If you do not receive your tracking number, please check your spam folder before contacting us.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS Priority or First Class Mail.
You can also pick up your order at the Saabkyle04 Store free of charge (address below).

Shipping in the UNITED STATES is based on the total dollar amount in your order:

< $20.00 ships for $5.00

$20.01 - $30.00 ships for $8.00

$30.01 - $40.00 ships for $10.00

$40.01 - $60.00 ships for $13.00

$60.01 - and up ships for $15.00

Stickers and magnets ship for $2.00 each, but if you order more than one of each, it's only $1.00 for each sticker or magnet.  For example, if you ordered 2 stickers and 1 magnet, shipping will only be $4.00 rather than $6.00.

Shipping INTERNATIONALLY TO CANADA is a flat $20.00 regardless of the dollar amount, stickers and magnets are excluded and have their own shipping rates: $6.00 for stickers, $7.00 for magnets.  Each additional sticker or magnet will ship for an additional $3.00.

Shipping INTERNATIONALLY EVERYWHERE ELSE is a flat $30.00 regardless of the dollar amount. Stickers and magnets are excluded and have their own shipping rates: $6.00 for stickers, $7.00 for magnets.  Each additional sticker or magnet will ship for an additional $3.00.

Do you ship internationally?
Yes. We ship everywhere internationally via USPS Priority Mail or First Class. Expect up to 15 business days (Monday - Friday are valid business days) once your item ships for delivery. A tracking number is not provided for USPS international shipping. USPS does not provide international tracking unless it is shipped express/overnight which is not a shipping option we provide. You will however be notified by email via Paypal the day it is shipped. If you do not receive your email notifying you of the day it ships, please check your spam folder before contacting us.  ***Please be aware, we are not responsible for any shipping delays due to customs or anything of that nature.  Once the package leaves the United States, we cannot guarantee an exact time of delivery, just an approximation.  


RETURNS...


What is your return policy?
Our goal is 100% customer satisfaction. In general, unworn apparel can be exchanged within 15 days of delivery. You are responsible for returning the item to the address provided below. Please include a return tracking number, copy of the packing slip that was sent with your original purchase and noted instructions on what you would like us to do (return/exchange). If a product is found to be defective within the first 15 days of receiving it, it may be exchanged for a new product which will be shipped to you at no additional charge. A photo of the defective item/area may be requested from us. If you have further questions please contact us.

Returns and Exchanges should be mailed to:
Saabkyle04, LLC
1032 S. Scales St.
Reidsville, NC
27320

(336)-347-7034


PAYMENT...


How secure is the Saabkyle04 store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. When you go to checkout, PayPal is the default, but it will allow to use your perferred card, even if it's not through paypal.


Does Saabkyle04 have anything to do with SAAB the automaker?...


No, Saabkyle04 refers specifically to a youtube channel that specializes in car reviews from brands all around the world.  In no way does Saabkyle04 relate or attempt to relate to SAAB the automaker.